FAQ's

What is an Extended Auto Warranty?
Why Do I Need an Extended Auto Warranty?
Why Should I Purchase an Extended Auto Warranty Now if My Vehicle is Still Covered by the Manufacturer?
What Type of Auto Warranty Can I Buy?
If the Manufacturer's Warranty for My Vehicle has Expired, Can I Still Obtain Extended Auto Warranty Coverage?
How Does the Claims Process Work?
Where Are the Contracts for New and Used Car Extended Warranties Honored?

What is an Extended Auto Warranty?
An extended warranty is an agreement between the car owner and Warranty Company, obligating the warranty company to pay for repairs covered by the contract for a specific period of time. With an extended auto warranty you are protecting yourself from the unexpected cost of mechanical failure. One major repair often ends up costing as much, or even more than the entire cost of the warranty.

Why Do I Need an Extended Auto Warranty?
Since common mechanical repairs can cost into the thousands and these costs are rising rapidly; protecting your automotive investment should not be taken lightly. Whether you own a new or older make/model, an extended auto warranty will provide you with peace-of-mind protection regarding costly mechanical repairs that can happen at any time during the life of your vehicle.

Buying an extended auto warranty today will allow you to avoid paying higher rates later due to price increases and required surcharges due to the multitude of issues that develop as the vehicles flaws become public knowledge. You'll be able to immediately take advantage of your plan's benefits: towing, lost key/lockout, and car rental discounts.

Why Should I Purchase an Extended Auto Warranty Now if My Vehicle is Still Covered by the Manufacturer?
As your vehicle accrues age and miles, the price for an extended auto warranty will rise as do the repair costs that you would experience for an older, out-of-warranty vehicle. You are only buying total mileage coverage, not addition of mileage to your current total. Capitalizing now on your vehicle's newness and low mileage is the most logical approach as you plan for inevitable future repair costs. An extended auto warranty will provide you with peace-of-mind protection regarding such expenses. Some are transferable, allowing for increased vehicle resale value.

What Type of Auto Warranty Can I Buy?
Powertrain Warranty: Covers the engine, transmission, and other parts of the Drivetrain only, which is defined as the 29 parts of the vehicle through which oil flows. These are the parts least likely to fail. The average vehicle contains thousands of parts. As it does not cover the majority of the components of a vehicle, the Powertrain Warranty is truly not an extended warranty.

Bumper-to-Bumper Warranty: Covers nearly all of the mechanical systems of the vehicle, from front bumper to back bumper; except for those on the "exclusion list", listing the parts that are NOT covered by the extended auto warranty. It is much easier for a consumer to see a short list of items that are not covered and know that everything else is.

Named Component Warranty: Covers the major mechanical systems of the vehicle from mechanical breakdown and mechanical failure. If the part is not listed, it's not covered by the contract.

Roadside assistance and travel reimbursement plans are typically offered as part of the extended auto warranty package; even while the basic warranty is still in effect. Some even offer free lodging and meals if your vehicle breaks down on a trip.

If the Manufacturer's Warranty for My Vehicle has Expired, Can I Still Obtain Extended Auto Warranty Coverage?
Many consumers do not realize that even after the manufacturer's warranty has expired, their vehicle is still eligible for extended coverage. Through Endurance, you can receive coverage on vehicles that have up to 165,000 miles on the odometer. A vehicle out of its original warranty is more apt to have mechanical failure compared to a newer vehicle. For this reason, many companies require vehicle inspections.

How Does the Claims Process Work?
With a top warranty company like Endurance, it works like this: If your vehicle breaks down or is in need of a repair, take it or have it towed to any licensed repair facility and present your service agreement to the Service Department. After they diagnose the problem with the vehicle, they will call the claims administrator toll-free and receive repair authorization for all your covered repairs less a deductible where applicable.

All claims are paid directly to the repair facility of your choice with a corporate credit card; therefore, you do not have to pay for your repair and wait to get reimbursed.

Where Are the Contracts for New and Used Car Extended Warranties Honored?
Most licensed repair facilities in the United States and Canada honor the extended auto warranties that we offer. You have the option of taking your vehicle to your dealership or any ASE certified repair facility nationwide. Additionally, your new and used car extended warranty plan is accepted at national repair facilities such as Pep Boys, Firestone, AAMCO, and All Tune and Lube as well many others. Taking your vehicle to some new car dealership may cause you to pay extra out of pocket money to allow for them to over charge you for labor and parts. Call us we have many repair facilities that will not charge you anything extra.