FAQ's

What is a Vehicle Service Contract?
Why Do I Need an Vehicle Service Contract?
Why Should I Purchase an Vehicle Service Contract Now if My Vehicle is Still Covered by the Manufacturer?
If the Manufacturer's Warranty for My Vehicle has Expired, Can I Still Obtain Vehicle Service Contract Coverage?
How Does the Claims Process Work?
Where Are the Contracts for Vehicle Service Contracts Honored?

What is a Vehicle Service Contract?
An vehicle service contract is an agreement between the car owner and Vehicle Service Contract Company, obligating the vehicle service contract company to pay for repairs covered by the contract for a specific period of time. With a vehicle service contract you are protecting yourself from the unexpected cost of mechanical failure. One major repair often ends up costing as much, or even more than the entire cost of the vehicle service contract.

Why Do I Need a Vehicle Service Contract?
Since common mechanical repairs can cost into the thousands and these costs are rising rapidly; protecting your automotive investment should not be taken lightly. Whether you own a new or older make/model, an vehicle service contract will provide you with peace-of-mind protection regarding costly mechanical repairs that can happen at any time during the life of your vehicle.

Buying a vehicle service contract today will allow you to avoid paying higher rates later due to price increases and required surcharges due to the multitude of issues that develop as the vehicles flaws become public knowledge. You'll be able to immediately take advantage of your plan's benefits: towing, lost key/lockout, and car rental discounts.

Why Should I Purchase an Vehicle Service Contract Now if My Vehicle is Still Covered by the Manufacturer?
As your vehicle accrues age and miles, the price for an vehicle service contract will rise as do the repair costs that you would experience for an older, out-of-warranty vehicle. You are only buying total mileage coverage, not addition of mileage to your current total. Capitalizing now on your vehicle's newness and low mileage is the most logical approach as you plan for inevitable future repair costs. An vehicle service contract will provide you with peace-of-mind protection regarding such expenses. Some are transferable, allowing for increased vehicle resale value.

Exclusionary Coverage: Covers nearly all of the mechanical systems of the vehicle, except for those on the "exclusion list", listing the parts that are NOT covered by the vehicle service contract. It is much easier for a consumer to see a short list of items that are not covered and know that everything else is.

Named Component Coverage: Covers the major mechanical systems of the vehicle from mechanical breakdown and mechanical failure. If the part is not listed, it's not covered by the contract.

Roadside assistance and travel reimbursement plans are typically offered as part of the vehicle service contract package; even while the basic warranty is still in effect. Some even offer free lodging and meals if your vehicle breaks down on a trip.

If the Manufacturer's Warranty for My Vehicle has Expired, Can I Still Obtain Vehicle Service Contract Coverage?
Many consumers do not realize that even after the manufacturer's warranty has expired, their vehicle is still eligible for extended coverage. Through Endurance, you can receive coverage on vehicles that have up to 165,000 miles on the odometer. A vehicle out of its original warranty is more apt to have mechanical failure compared to a newer vehicle. For this reason, many companies require vehicle inspections.

How Does the Claims Process Work?
With a top vehicle service contract company like Endurance, it works like this: If your vehicle breaks down or is in need of a repair, take it or have it towed to any licensed repair facility and present your service agreement to the Service Department. After they diagnose the problem with the vehicle, they will call the claims administrator toll-free and receive repair authorization for all your covered repairs less a deductible where applicable.

All claims are paid directly to the repair facility of your choice with a corporate credit card; therefore, you do not have to pay for your repair and wait to get reimbursed.

Where Are the Contracts for Vehicle Service Contracts Honored?
Most licensed repair facilities in the United States and Canada honor the vehicle service contracts that we offer.
You have the option of taking your vehicle to your dealership or any ASE certified repair facility nationwide. Additionally, your new and used car vehicle service contract plan is accepted at national repair facilities such as Pep Boys, Firestone, AAMCO, and All Tune and Lube as well many others. Taking your vehicle to some new car dealership may cause you to pay extra out of pocket money to allow for them to over charge you for labor and parts. Call us we have many repair facilities that will not charge you anything extra.

 






 
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